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VeriCenter delivers a wide range of comprehensive reporting tools to every customer. Our goal is to provide you with as much information as possible about the current state of your managed systems. Through VeriCenter’s Customer Portal, you'll have access to every aspect of your server infrastructure. Hourly, daily, and monthly reporting assists you in understanding performance, targeting trends, and maintaining your competitive edge. As a result of the broad suite of richly-featured reporting tools VeriCenter offers, you’ll have a greater understanding of your systems’ operations.
Our Web-based Customer Portal offers you the flexibility to access all the details of your infrastructure at any time of the day or night:
- View the current performance of managed systems
- Review and analyze the results of scheduled backup jobs
- Submit and review service tickets
- View the entire infrastructure asset base
Performance
Daily System Activity Reports - Provides device component information for the following server attributes: CPU utilization, CPU load average, availability by load set, system availability, physical memory, physical memory by process, virtual memory, page faults, pages in, disk I/O metrics, and network metrics.
In addition to standard reports, VeriCenter allows customers to create custom reports using a wide variety of data on their managed systems. These reports can be:
- Scheduled and run on a regular basis
- Downloaded in .PDF format for internal distribution
- Downloaded in delimited ASCII format for analysis in Excel or as an internal report insert
System Availability Report - Provides customers with information about total uptime of their managed servers.
Bandwidth Utilization Report - Provides customers with monthly utilization rates for managed network subscription.
Backups
Daily Managed Backup Reports - Provides daily backup reports to ensure that backup jobs were successfully completed on designated systems/directories. In addition, customers can view detailed analyses of backup resources consumed so as to better manage their backup costs.
Customer Contact Center
Customer Support Overview Report - Provides customers with a total view of their correspondence with our Customer Contact Center.
Incident Detail Report - Provides customers monthly with complete details of each incident that was opened with VeriCenter's Customer Contact Center that month. The report includes every detail from the time the incident ticket was opened until it was closed.
Automated Server Management
Infrastructure Ops Reports - Provides a comprehensive profile of current infrastructure assets. With access to your specific hardware and software inventory, you can view specific system attributes such as operating system (OS) and application patch levels, firmware revisions, and interface attributes, plus a graphical logical site map and more. In short, you can ensure that the desired server configuration state of your entire server environment is maintained.
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